Please note that the answers provided to the following questions are supplied in good faith. Do not endeavour to do your own repairs, as this may render your Mac irrepairable

OPERATING SYSTEMS	Which Mac OSX operating systems will run on my Mac?
PERFORMANCE	My Macbook Pro / iMac is getting very hot
	My Mac is really slow to start up / won't boot to desktop / won't start at all
	Why do computers sometimes freeze?
ACCIDENTS	I've spilt liquid on my keyboard what do I do?
BUYING USED	Is buying a second hand Mac a good idea?
BATTERY/POWER	My MacBook Battery is almost new but only runs for a short while then dies. Whats wrong?
	My Macbook / Macbook Pro is having startup problems when plugged into the mains
SOFTWARE SUPPORT	How do I get iCloud?
	Why won't my ICloud synchronise with my other devices?
	How do I create an Apple ID?
UPGRADES	How do I upgrade RAM/Hard Drive?

We're adding questions all the time so watch this space!